Return and Refund Policy

Changes, Cancellation, Payment and Return Policy

Order Changes or Cancellations

Payment for each product is immediate upon placing the order. There is no fee for making a change to or canceling an order prior to it entering into production. If an order is cancelled after it has already gone to print, you will be charged in full. If the order is changed after it has gone into print, there will be an additional charge of 50%. Changes typically increase production time. The most effective way to avoid this is to make sure that you are satisfied with your selections before ore submitting an order.

Payment: At the time of purchase, the order shall be paid at 100%. The Customer understands that the payment is irrevocable and that despite any credit card dispute and its outcome, Customer shall still be responsible for all outstanding charges.

 

Return Policy

Customer Error: It is important that you review the text on your online preview before submitting your order. We are not responsible for incorrect or incomplete text and artwork. Please consider ordering a proof for items with lengthy or complicated text. However, if there is a mistake on your part, we will be glad to reprint your order and apply a 50% discount and pay for standard shipping.

If there is a printing error on your order, please contact us by email and by telephone 866 696 9255, within 14 days of receiving the order so we may reprint the item at our own expense. Items that need to be reprinted due to our error are given a priority RUSH status at no additional charge and are printed at no cost to you. We also offer you a 25% discount for a future order, valid for one year after the shipment date.

All returned items must be sent back to our office at:

17071 West Dixie Highway. Suite 110

North Miami Beach, FL 33160

Any refund shall be processed within 14 days of receipt of the returned item.

Customer Service/Online Orders: (305) 728 2100